Vodafone Broadband cancelled after just five days

Vodafone Broadband – very early termination The Internet; it’s a quick medium of communication – that’s a generally accepted fact. Fibre Broadband should be faster than copper Broadband – that’s an expectation that most would hope for. Well. not if your a Vodafone Broadband customer. My new Vodafone Broadband contract went live on the 18th August, […]

Sky Broadband support under the microscope

Seems that it’s very difficult to get decent support these days, especially in the IT industry. Everyone seems to assume that you’re an idiot that knows nothing and tries to pull the wool over your eyes. It’s never their fault, always yours. My very reliable, flexible and well supported broadband provider (BE) was bought out […]

Is Three Mobile Broadband support any good?

Following on from my discovery that I can’t send email from my Three 3G iPad when Three issues my iPad with a blacklisted I have attempted to contact Three technical support on a number of occasions to see how good they are at resolving issues they can deal with. What could they do to resolve […]

Can’t send emails using the Three mobile network – blacklisted IP address

A client of mine brought this problem to my attention. One day, he could send emails from his Three 3G iPad fine, the next day emails could not be sent and stayed in the Outbox. The client asked for advice and tests were performed that indicated the mailbox was working fine, even when his iPad […]

BT vs BE

Double your broadband speeed or half your broadband bill?

BT sent me a letter last week to say that they’re rolling out Infinity broadband in Ormskirk – this is the new, super-fast, fibre-optic broadband that we’ve all been waiting for. With suggestions of up to 8 times faster broadband speeds and £50 Sainsbury’s Gift Card, I was interested – especially since I’m a web […]